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We have a company urgently seeking an intern for 5-6 months (or more!) – as the role is customer focused the role will suit someone who is seeking to improve/perfect language skills. The internship attracts a contribution of €150,- per week too!

The role is for a receptionist/customer relationship manager and involves the following duties and tasks:

-          Greeting customers & visitors at reception

-          Answering the phone, relaying messages & transferring phone calls

-          Taking payments over the phone and answering questions about the product range

-          Answering customer emails

-          Communicating stock situations to the customer

-          Processing refunds & returns

-          Liaising with warehouse staff about stock levels

-          Ordering basic supplies from our sundry suppliers

-          Some marketing activities – competitor price checking, competitor website analysis

-          Resolving customer complaints

-          Cataloguing, recording and reporting customer complaints

This role will provide valuable experience both in customer service and a chance to further the candidates English skills. The right candidate will:

-          Be well presented and have a good telephone manner

-          Be friendly and posses good communication skills – even when under pressure from a customer!

-          Have a good level of written & spoken English (B2 minimum, but ideally C1 or C2)

-          Be willing to work with others

-   %C